⚠️ The text on this page is the official version of the Terms of Service for Climb & Jump: Princess Tower, effective as of the date stated below. The controlling version is the one published on this page and inside the Game.
These Terms of Service (the "Terms") set out the rights and obligations between you and Guangzhou Qupu Information Technology Co., Ltd. when you access and play Climb & Jump: Princess Tower (the "Game"). Downloading, installing, registering for, or playing the Game confirms that you have read, understand, and agree to be bound by these Terms.
1. Acceptance of the Terms
If you accept these Terms on behalf of a company or organization, you further represent and warrant that you have the authority to bind that company or organization, and that these Terms take full legal effect against that company or organization.
If you do not accept any part of these Terms, please stop downloading, installing, registering for, or playing the Game immediately, and uninstall any installed client. We reserve the right to take legal action against violations of these Terms.
2. Scope of the License
Subject to your continued compliance with these Terms and timely payment for any paid services, we grant you a limited, non-transferable, non-sublicensable, non-exclusive, and revocable personal license to install and play the Game on a device that complies with App Store or Google Play policies, for personal entertainment only.
This license does not authorize you to use the Game for commercial purposes (such as commercial esports tournaments, commercial streaming, paid public events, or cryptocurrency mining), and it does not authorize you to copy, redistribute, decompile, disassemble, create derivative works of, or otherwise modify the Game, except as expressly permitted by applicable law.
3. Accounts and Virtual Items
You understand and agree that: (a) in-Game coins, stamina, wing-upgrade materials, cosmetics, tower-keep mementos, story memories, and other in-Game items are virtual items that we provide, exist solely for in-Game experience, and have no real-world monetary value; (b) ownership of the virtual items remains with us, and you receive only a limited license to use them inside the Game; (c) we may adjust the acquisition methods, usage scope, visual presentation, and numeric parameters of virtual items in line with operational needs; (d) virtual items are not refundable, transferable, or redeemable for real-world currency; (e) accounts are personal to you and may not be lent, rented, sold, or otherwise transferred to another person.
We reserve the right to suspend, ban, remove illicit items, deduct ill-gotten gains, or take other action against accounts that violate the above rules, and to forward malicious refund behavior, fraudulent transactions, and black-market tooling to the relevant authorities.
4. Code of Conduct
When using the Game, you agree that you will not: (a) gain an unfair advantage through any technical means, including but not limited to cheats, emulators, button-mashing tools, memory editors, multi-account tools, or protocol-replay attacks; (b) interfere with, or attempt to interfere with, the normal operation of the Game, including by launching, propagating, or facilitating DDoS attacks, ARP spoofing, packet hijacking, or SQL injection; (c) distribute content that violates applicable law, including pornographic, violent, gory, discriminatory, false, or harassing material; (d) post or circulate malicious rumors, personal attacks, or harassing messages aimed at specific individuals; (e) impersonate us, our employees, or our partners, or otherwise create the impression of being affiliated with us; (f) engage in any conduct that violates the laws or public order of your jurisdiction.
We detect violations through technical measures, manual review, and community reports. Once a violation is verified, we may restrict or terminate your access with or without prior notice, and we reserve the right to pursue further legal action.
5. Intellectual Property
The Game (including but not limited to source code, art, music, storylines, characters, trademarks, logos, and copy) is the property of us and our licensors and is protected by copyright law, trademark law, trade-secret law, and international treaties. You may not use any of the foregoing beyond the scope of the license granted by these Terms.
The Game is part of the broader "Climb & Jump: Princess Tower" brand. Without our prior written consent, you may not use the Game's marks, screenshots, or marketing materials in commercial promotion, redistribution, or compilations.
6. User Content License
If you submit text, images, or other content through the Game, such as avatars, nicknames, guild declarations, memory names, replay screenshots, or guild messages (the "User Content"), you retain your rights in such content, but you grant us a worldwide, royalty-free, sublicensable, irrevocable, and perpetual license to use, reproduce, modify, adapt, publish, translate, and distribute the User Content for the purpose of providing, promoting, and improving the Game and related services.
You further represent and warrant that you own or lawfully control the User Content you submit, and that the User Content does not violate any law or infringe the legitimate rights of any third party.
7. Paid Content, Subscriptions, and Refunds
You may choose to purchase coins, battle passes, cosmetics, story chapters, or other paid content. Paid content transactions are processed by channels such as the App Store or Google Play; your relationship with those channels is also governed by their terms of sale.
Subject to applicable law (for example, consumer-protection law in your jurisdiction) and the relevant app store's media services terms (Apple ID and Google Play stores may allow cancellation and refund within a limited window), we provide limited refund-assistance support. Please contact [email protected] with the transaction receipt, purchase time, and details of the issue; we will assist within 15 business days of receipt.
For subscriptions not routed through an app store (such as VIP passes purchased via our website or third-party resellers), you can cancel renewal at any time in the subscription management page; after cancellation you will keep access for the remainder of the current billing cycle.
8. Termination
We may, with or without prior notice, restrict, suspend, or terminate your access to the Game, in whole or in part, if: (a) you breach these Terms; (b) you engage in conduct that may harm us, other players, or third parties; (c) law, regulation, or a government authority so requires; (d) force majeure (such as a natural disaster or Internet outage) prevents normal operation of the Game; (e) we decide to discontinue the Game or part of it.
If you wish to terminate these Terms, you may stop using the Game at any time and either initiate account closure through "Settings → Account → Permanently delete my account" or send us an email request. Termination does not affect any rights or obligations that have already accrued before the effective date of termination.
9. Disclaimer and Limitation of Liability
To the maximum extent permitted by applicable law, the Game is provided "as is" and "as available," without any express or implied warranty, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Game will be uninterrupted, secure, or free of defects.
To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special, punitive, or consequential loss (including but not limited to lost profit, lost goodwill, or lost data) arising from your use of, or inability to use, the Game, even if we have been advised of the possibility of such loss.
In any case, our aggregate liability to you for the Game will not exceed the amounts you have paid to us for the Game in the 12 months preceding the event giving rise to liability (or USD 100 equivalent if you have not made any payment).
Nothing in these Terms excludes or limits any liability that applicable law prohibits us from excluding or limiting (for example, personal injury caused by gross negligence or wilful misconduct).
10. Governing Law and Dispute Resolution
The execution, validity, interpretation, performance, and dispute resolution of these Terms are governed by the laws of Singapore (excluding conflict-of-law rules). In the event of any conflict between the English and Chinese versions of these Terms, the most recently published version prevails; localized versions (such as Traditional Chinese, Japanese, and Korean) are provided for reference only and do not have legal effect beyond the English and Simplified Chinese versions.
Any dispute arising out of or in connection with these Terms or the Game shall first be resolved through friendly negotiation between the parties. If negotiation fails, either party may submit the dispute to the Singapore International Arbitration Centre (SIAC) for arbitration under the SIAC Rules in force at the time. The seat of arbitration shall be Singapore, the language shall be English, and the award shall be final and binding on both parties.
Notwithstanding the foregoing, you retain any right under applicable law to bring an action before a competent court (for example, the right of action granted by consumer-protection legislation).
11. Changes to These Terms
We may revise these Terms to reflect changes in our business, in applicable laws, or in significant technology developments. When this happens, we will post the new effective date and a summary of the changes in "Settings → About" inside the Game and in a banner at the top of our website.
For material changes (such as an increase in your obligations, a change in our liability scope, or a change in the dispute-resolution mechanism), we will give you prominent notice at least 30 days before the change takes effect. Continued use of the Game after the change takes effect confirms your acceptance of the revised Terms. If you do not accept the new Terms, please stop using the Game immediately and follow Section 8 to close your account.
12. Contact Us
If you have any questions, complaints, or suggestions about these Terms, please contact us through the channels below.
Email: [email protected]
Subject: please include the words "Terms of Service" in your subject line.
Postal address: Guangzhou Qupu Information Technology Co., Ltd., Room F24, Building A, No. 89 Fenghuang Avenue, Nansha District, Guangzhou, Guangdong, China.
We respond within 15 business days of receiving your message.